A simple fundraising platform for nonprofits in search of overflowing generosity.

Common Questions

We already have an online system that collects donations. Why should we use Donation Spring?

Great! You've already crossed the first hurdle. But, we know that fundraising is always most successful when brands and organizations tell their stories in powerful ways. Donation Spring's unique platform not only allows that to happen, but our technical experts are here for you every step of the way -- to make sure that your mission is seen, heard and supported.

Our standard "Donate Now" button only costs us 2.9% through Paypal. Why the extra cost?

One super important thing to note: our goal is to increase your donations. If you purely compare the costs of standard, general "donate now" buttons, you're absolutely correct. However, our emphasis on targeted giving, crowdfunding projects, events, and story-telling, dramatically increasing your fundraising capabilities. So although there might be a slight increase in per-donation fees, you more than make up for that through increased donations that you might otherwise be missing!

What about other "payment processors" I've read about? What differentiates Donation Spring from the rest?

Payment processors/gateways purely facilitate the collection of payments or donations on websites. Donation Spring takes that several steps further, providing a way to present funds, crowdfunding projects, and events (with a dashboard to control it all). That is then hooked into a payment processor (Stripe). The processor is only part of the step -- organizations still need to build something on top of it to actually use it. And that's what we take care of!

I see that Donation Spring gives donors the option to add an extra 5% to help cover fees, but I'm skeptical on how often that would actually happen.

Honestly, we're finding that it actually happens quite a bit. In other organizations I've worked with, 50-75% of donors end up covering that fee. This day and age, most folks are used to the % fee concept, especially after the pervasiveness of Paypal, selling things on eBay, etc. They understand that online transactions always costs the recipient.

How does this work for our donors who are in their 70s and don't own a computer?

Want the shocking truth? Baby Boomers actually spend more time online than any other age demographic. And more than half of the nation's newest donors say they are ready and waiting to support a nonprofit through monthly, online giving. Online giving is growing every year -- 8 times higher than other traditional fundraising methods, and Donation Spring is one of the only platforms available that allows you to raise money without the addition of outrageous fees or complicated management systems.

What countries and currencies are supported?

Over 135! If Stripe supports it, we support it. Check out their list of supported currencies. As long as yours is included, we'd love to serve you!

Can we use Donation Spring if we're not a 501(c)3 organization, or a for-profit entity?

Absolutely! The only difference is a slight increase in cost -- Stripe charges a 2.9% fee for standard accounts (instead of the 2.2% nonprofit rate), bringing your total to 5.9%. But again, many donors elect to cover that for you!

How will this protect our organization's time or resources?

That's the beauty of Donation Spring: It was created to save time and resources. Some of our partner organizations have reported an 85 percent increase in donations. And better yet, those donors have come back year after year -- three times more often than offline donors.